These systems are based on technology and offer solutions via the Internet, reducing the need for physical meetings and complex bureaucracy.
Advantages of ODR systems 1. Accessibility and flexibility: • 24/7 availability from anywhere in the world.
- Adaptation to the convenient hours of users.
- Saving time and costs:
- Reducing travel, accommodation and lawyer costs.
- Faster processes than traditional courts.
- Simplicity and user-friendliness: • Intuitive interfaces.
- Technical support available if necessary.
- Transparency and accuracy: • Accurate documentation of all proceedings.
- Access to all documents and communications.
- Security and privacy:
- Protection of sensitive information using advanced security technologies.
- Privacy that allows for discreet dispute resolution.